Soldiers of the Wasteland » Server

New hosting provider!

Mcrat — Sun, 14 Nov 2010 09:39:44 +0000

Site Maintenance

The time has finally come – we have officially switched hosting providers! The old host has served as well over the years, but it was time we moved onto something with a better uptime record.

This host is based in the US and so you will all need to change the time settings of your account in the forums as the time offset you have been using was for Australian EST.

I’m slowly going through the pages making sure everything is working ok, but if you see anything that’s out of order please let me know on the forums or in a comment below.

And finally, thanks all for your patience during the bouts of crappy performance from our last hosts and during the move.

Scheduled downtime

Mcrat — Wed, 11 Aug 2010 07:46:45 +0000

Site Maintenance

I have just been told our server will be taken offline for a short time tonight sometime between the hours of 11pm-2am EST (6-9 hours from now), to perform some important OS and system updates. The downtime is expected to only be about 15 minutes.

During this period the website and forums will be unavailable.

Website back up

Mcrat — Tue, 03 Nov 2009 10:17:42 +0000

Technical Difficulties

Apologies for today’s downtime. It appears our server and cPanel (the software the runs the back end of the website) had a misunderstanding and decided to cause an Internal Server Error which effectively stopped everyone from being able to access the site.

My hosting providers were unable to fix the problem directly so had to contact cPanel support to get the problem fixed, hence the delay in getting the site back up.

Apologies again for the downtime, however I will take this opportunity to remind everyone that in the event of our site being inaccessible, to keep an eye on our twitter account as it is used to post updates as they come to hand.

Scheduled downtime – 11th/12th April

Mcrat — Mon, 06 Apr 2009 14:13:49 +0000

Site Maintenance

Our hosting provider has got in contact with me to let me know there will be some scheduled downtime this weekend, as they physically move our server (Mason) to a new location.

2 of our major servers, Sphinx & Mason are scheduled to be moved on the public holiday weekend of 11th and 12th of April, 2009

The server will be shut down and physically moved to the new location. We expect a downtime of roughly 10-15 minutes for the physical move.

It is likely that the servers will do a filesystem check when it is booted up. This may take anywhere between 15 minutes and a few hours depending on the size of the filesystem and it is almost impossible to gauge an actual timeframe on this process.

During this period the website and forums will be unavailable.

If I receive any additional information between now and then, I will update this post as well as the related thread on the forums.

And we’re back…

Mcrat — Fri, 06 Mar 2009 15:29:09 +0000

Technical Difficulties

Well after a full day of downtime the home page is back in action. Apologies to all of those who did not see my Xfire or Twitter messages, and were wondering what was going on.

At 4:30am yesterday I received an email from my hosting provider informing me that one of their servers had suffered serious damage. This was unfortunately the server that hosted our humble website, and consequently our site was unavailable for the majority of the day.

Thankfully though the server has now been replaced and they are in the process of populating it with the data from their nightly backups. I just had a quick look at the forums, and thankfully it all looks up to date.

I just wanted to apologise for the inconvenience, and to say that if something like this happens again (hopefully it won’t!) that I will be posting server status updates on the SotW Twitter account. That way you can all follow the status of the server and get an idea of the ETA of it’s fix.